Please read our terms and conditions before making your deposit payment.
Terms & Conditions
Reservations and Deposits:
It is always advisable to reserve well in advance as the spaces at Puerto Sandino Surf Resort can sell out quickly.
We require a deposit payment via PayPal to secure your reservation. We will hold any deposit payment as credit against a future stay with us at Puerto Sandino Surf Resort for 6 months if you have to cancel for any reason, but they are non-refundable for any reason.
Once you confirm your stay via email or telephone we will send you a deposit invoice via PayPal. Deposits for group bookings can be paid all by one person or individually, just let us know at the time and give us all of the relevant email addresses. Please note that deposits for the entire group must be paid before any of the booking is considered reserved.
Pricing and Discounts:
We offer discounts to groups so please get in contact us using the form on the top right of this page and we will see what we can do for you. Please note that discounts apply to groups that arrive at the airport at the same time or take the same transfer to and from Managua. You can arrive separately but will have to pay a supplemental transfer fee if you cannot / don't want to wait for the rest of your group.
We do not offer discounts on the already reduced prices for children.
Prices do not include airfare and airport transfers are only included in the Surf Tour and Surf School package unless we tailor a custom package including transfers.
Prices do not include soft drinks or alcohol. We only charge the bare minimum for drinks and we always have plenty of free filtered drinking water so don't be put off by other location's high premium bar charges.
Settling the Balance for your Reservation:
The balance of your reservation amount can be settled in two ways. Firstly, we accept payment at least 3 days before your arrival in Nicaragua via PayPal. This incurs a 10% additional fee as PayPal charges for international transactions. (We don't charge this on deposits). You second option is to settle up in cash on arrival. This must be completed upon your arrival here at Puerto Sandino Surf Resort.
We do not offer cash refunds (for balances paid in advance) and we do not refund deposits. Your deposits, however, are valid as credit for a stay with us any time within 6 months of the arrival date of the cancelled trip.
In the unlikely event that we do have to cancel we promise to refund any and all payments made to us for the relevant reservation, to date, in full.